Refund Policy
Last updated: September 2026
Classroom Catalyst sells digital educational resources that are delivered electronically after purchase.
Change of mind
Because our products are digital downloads, refunds are not normally provided if you simply change your mind after purchase, decide you no longer need the resource, or decide that the resource is not suitable for your personal preferences.
Please review the product description and preview images carefully before purchasing.
Problems with a download
If you have successfully paid for a resource but experience difficulty downloading or accessing it, please contact:
We will check your order and, where payment has been confirmed, help you access the resource or resend it where appropriate.
Duplicate purchases
If you accidentally purchase the same resource more than once, please contact us. Once we confirm the duplicate purchase, we can arrange a refund of the duplicate transaction.
Faulty or incorrectly described resources
If you believe a resource is faulty, incomplete, or materially different from its description, please contact us with your order details and a description of the issue.
We will review the issue and provide an appropriate remedy where required.
Preview images
Product previews may show selected pages only and may not display the entire resource. The product description explains what is included in the purchase.
A request for a refund simply because you do not prefer pages that were not shown in the preview will generally be treated as a change-of-mind request, provided the resource matches its description.
Consumer rights
Nothing in this Refund Policy excludes or limits any rights or remedies you may have under applicable consumer law.
Contact
For refund or purchase-related questions, please contact: